Terms & Conditions

SHIPPING:
All shipping rates are estimates. It is not possible to set up exact rates for so many different products. Should you order more than one product we will refund any excess postage fees.
We will choose the courier company that offers the best value for money. Some items will be sent via Royal Mail, others via Hermes.
Some orders might be sent in two parcels instead of one if this is the cheaper option.
Please make sure to supply us with a correct address. We cannot accept responsibility for orders being lost due to an outdated address.
RETURNS:
Did you order the wrong product? No worries...

You can return any item you are not completely happy
with for a refund, within 10 days of receiving them.
Please notify us via email before you return your item.
return address:

1, Elder Court
Saw Mill Way
London
N16 6AE

Unfortunately, we cannot refund the cost of postage 
(this includes the original delivery cost and return postage). If you wish to request reimbursement for postage due to an incorrectly advertised, damaged or faulty item just get
in touch with us and we will reimburse your postage costs. Please be aware that the maximum amount we can refund you is the standard Royal Mail recorded delivery cost.
We also cannot refund the excess cost of parcels returned to us via courier or next day delivery.

All goods will be inspected on return and must meet 
the following criteria: All items must be returned in the same condition as they were received. All items must be in saleable condition.
OUR PRODUCT PHOTOS:
All photos on this website are the intellectual property of Murielle's Antiques. The photos may not be used or reproduced by third parties.